Terms & Conditions

Introduction

These Website Terms and Conditions govern your use of Lordgrace Wholesale’s website, accessible at lordgraceshop.com.

By using this Website, you agree to accept all the terms and conditions stated here. If you do not agree with any part of these Terms and Conditions, you must not use this Website.

This Website is intended for users who are at least 18 years old.

Intellectual Property Rights

Except for content you own, all intellectual property rights and materials contained on this Website are owned by Lordgrace Wholesale and/or its licensors.

You are granted a limited license solely for viewing and using the Website for personal and lawful purposes.

Restrictions

You are specifically restricted from:

Republishing Website material in any other media
Selling, sublicensing, or commercialising Website material
Publicly performing or displaying Website material without permission
Using this Website in any way that may damage the Website
Using this Website in any way that affects user access or experience
Using this Website contrary to applicable laws and regulations
Engaging in data mining, data harvesting, or data extraction
Using this Website for unauthorised advertising or marketing purposes

Lordgrace Wholesale may restrict access to certain areas of the Website at its discretion.

Any login credentials or passwords provided to you must remain confidential.

Your Content

“Your Content” refers to any text, images, videos, reviews, comments, or other materials you submit or display on this Website.

By submitting content, you grant Lordgrace Wholesale a non-exclusive, worldwide, irrevocable license to use, reproduce, publish, and distribute such content for Website and business purposes.

Your Content must:

Be your own original content
Not to violate any third-party rights
Not contain unlawful, offensive, or misleading material

Lordgrace Wholesale reserves the right to remove any content without prior notice.

Products & Orders

Lordgrace Wholesale supplies bags, slippers, ceramic products, and related fashion items through wholesale and retail.

We reserve the right to:

Refuse or cancel orders at our discretion
Correct pricing errors or inaccurate product information
Limit quantities purchased per customer

Product images displayed on the Website are for illustration purposes only. Actual products may slightly vary in colour or appearance.

Returns & Refunds

Customers may return eligible items within 7–14 days after receiving the order.

To qualify for a return:

The item must be unused and in its original condition
Original tags and packaging must remain attached
Proof of purchase or order confirmation is required

Non-Returnable Items

The following items are not eligible for returns or refunds:

Underwear or intimate wear
Customised or personalised items
Sale or clearance items
Items damaged through misuse or improper handling

Refunds

Once returned items are received and inspected, customers will be notified of approval or rejection.

If approved:

Refunds will be processed through the original payment method
Refund processing may take 5–10 business days, depending on the payment provider

Exchanges

Exchanges are only available for:

Defective items
Damaged products
The wrong sizes were sent by the store
Incorrect items delivered

Privacy Policy

Your personal information is handled in accordance with our Privacy Policy. By using this Website, you consent to the collection and use of your information as described in the policy.

No Warranties

This Website is provided “as is” without warranties of any kind.

Lordgrace Wholesale makes no guarantees regarding:

Website availability
Accuracy of information
Uninterrupted or error-free access

Nothing on this Website should be interpreted as professional or legal advice.

Limitation of Liability

Lordgrace Wholesale, including its owners, employees, and affiliates, shall not be held liable for any indirect, consequential, or special damages arising from your use of this Website or products purchased through the Website.

Indemnification

You agree to indemnify and hold harmless Lordgrace Wholesale from any liabilities, damages, claims, or expenses arising from your misuse of the Website or violation of these Terms.

Severability

If any provision of these Terms is found invalid under applicable law, the remaining provisions shall remain in full effect.

Changes to Terms

Lordgrace Wholesale reserves the right to revise these Terms at any time. Continued use of the Website after updates constitutes acceptance of the revised Terms.

Governing Law

These Terms and Conditions shall be governed and interpreted in accordance with the laws of the Republic of Ghana.

Any disputes arising from the use of this Website shall be subject to the jurisdiction of the courts of Ghana.

Contact Information

Lordgrace Wholesale
Kasoa, Lamptey Mills Junction, Ghana
Digital Address: CX-092-3465

Phone: 0542608755 / 0558338469
Email: contact@lordgraceshop.com